Privacy policy
Introduction
This Privacy Policy outlines how INSPIRINGWAVE DIGITECH PRIVATE LIMITED and its affiliates (collectively referred to as “INSPIRINGWAVE DIGITECH PRIVATE LIMITED”, “we”, “our”, or “us”) collect, use, share, protect, and process your personal data through our website, inspiringwave.in (hereinafter referred to as the “Platform”).
Please note that certain sections of the Platform may be accessible without registration. Our services and offerings are intended solely for users within India, and all personal data will be stored and processed primarily in India.
By accessing this Platform, submitting your personal information, or availing any services/products offered, you agree to be bound by the terms of this Privacy Policy, our Terms of Use, and any applicable service/product-specific terms and conditions. Your use is subject to the laws of India, including applicable data protection laws. If you do not agree, please do not use or access the Platform.
Information We Collect
We collect your personal data when you interact with our Platform or services. This includes:
•Basic details: Name, date of birth, address, mobile number, email ID, etc.
•Identity & verification: Information provided as proof of identity/address.
•Sensitive personal data: Bank account/card details, payment instrument information, biometric data (e.g., facial features), collected with your explicit consent as per applicable laws.
•Usage data: Your behavior, preferences, transaction history, and activity on our Platform or that of our partners.
You may choose not to share certain information; however, this may limit access to some services/features.
If you interact with third-party partners through the Platform, your data may be collected directly by them and governed by their respective privacy policies. We are not responsible for their practices and recommend reviewing their policies before sharing any information.
⚠️ Beware of fraud: We will never ask for your debit/credit card PIN, net banking, or mobile banking password. If you receive such a request, do not respond and report the matter to appropriate authorities.
How We Use Your Information
Your personal data is used to:
•Provide, manage, and improve our services
•Process transactions and assist with order fulfillment
•Customize your experience and communicate offers, updates, or promotions
•Conduct research, analytics, and customer support
•Prevent fraud, enforce our policies, and comply with legal requirements
You may opt out of marketing communications at any time.
Data Sharing
We may share your personal data:
•Internally within our group companies and affiliates
•With third-party service providers, sellers, logistics partners, payment gateway providers, etc.
•With government authorities or law enforcement if legally required or in good faith belief that disclosure is necessary to comply with legal obligations or protect public interest
Such sharing is done strictly for the purposes outlined and in accordance with applicable laws.
Data Security
We employ industry-standard security practices to protect your personal data from unauthorized access, loss, or misuse. While we strive to secure your data, no method of transmission over the internet is completely secure. By using our Platform, you accept the associated risks.
Tip: Keep your login credentials confidential and secure at all times.
Data Retention & Deletion
You can delete your account anytime through the profile settings on our Platform. Once deleted, your account information will be permanently removed, unless:
•There are pending transactions, legal claims, or service-related issues
•Retention is required to prevent fraud or for legitimate business/legal purposes
We may retain anonymized data for research and analytics.
Your Rights
You may:
•Access, update, or correct your personal data
•Withdraw consent at any time by contacting our Grievance Officer (details below)
Please note, withdrawal of consent may affect the availability of services that rely on such data. Requests may be verified before being processed and will not apply retrospectively.
Consent
By visiting our Platform or providing your information, you:
•Consent to the collection, processing, storage, and sharing of your personal data in accordance with this Privacy Policy
•Confirm that if you provide data of another individual, you have the authority to do so
•Agree to be contacted via SMS, messaging apps, calls, or email by us or our partners for the purposes outlined
You may withdraw consent by writing to us with the subject line “Withdrawal of consent for processing personal data”.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Please review this page regularly for updates. Significant changes may be communicated as required by law.
We are more than a digital agency
OUR SERVICES
Web Development
Mobile App Development
Digital Marketing
Branding
Software Development
Designed & Developed by Inspiring Wave