Return policy.

Return & Refund Policy | Inspiring Wave

1. Introduction

At Inspiring Wave, your satisfaction is our priority. If you’re not completely happy with our services or digital products, here’s our clear and customer-friendly return policy.

2. Eligibility & Timeframes

  • Refund requests must be submitted within 7 days of purchase or delivery confirmation.
  • Requests made after 7 days will be reviewed, but may not be eligible.

3. How to Submit a Request

  1. Email us at [email protected] or use the Contact form.
  2. Include your Order Number, Date of Purchase, and a brief reason.
  3. Our team responds within 2 business days.

4. Returns – Service Explanation

For digital marketing services, we conduct a final consultation call before closure. If issues remain unresolved and fall under our Service Guarantee, a refund or partial refund may be processed.

5. Refund Calculation

  • Full Refund: If cancelled within 48 hours and no work has begun.
  • Partial Refund: Based on unfulfilled work minus completed deliverables.

6. Refund Process & Timeline

  • Refunds are processed within 7–14 business days to your original payment method.
  • Payment gateway charges are non-refundable.

7. Non-Refundable Cases

  • Work already completed and delivered.
  • Late feedback or client-side project delays.

8. Exchanges & Revisions

We offer two rounds of free revisions per project. Additional changes are billed as agreed.

9. Cancellation & Suspension

Services can be paused or canceled anytime by written request. Refunds are calculated based on work completed vs. pending.

10. Contact Information

📧 [email protected]
📱 +91 78938 01806

11. Changes to This Policy

This policy may be updated occasionally. The version active at your time of purchase will apply.

We are more than a digital agency

Contact Us

+91 7893801806

Hyderabad, INDIA

Monday to Friday

OUR SERVICES

Web Development

Mobile App Development

Digital Marketing

Branding

Software Development

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