1. Introduction
At Inspiring Wave, your satisfaction is our priority. If you’re not completely happy with our services or digital products, here’s our clear and customer-friendly return policy.
2. Eligibility & Timeframes
- Refund requests must be submitted within 7 days of purchase or delivery confirmation.
- Requests made after 7 days will be reviewed, but may not be eligible.
3. How to Submit a Request
- Email us at [email protected] or use the Contact form.
- Include your Order Number, Date of Purchase, and a brief reason.
- Our team responds within 2 business days.
4. Returns – Service Explanation
For digital marketing services, we conduct a final consultation call before closure. If issues remain unresolved and fall under our Service Guarantee, a refund or partial refund may be processed.
5. Refund Calculation
- Full Refund: If cancelled within 48 hours and no work has begun.
- Partial Refund: Based on unfulfilled work minus completed deliverables.
6. Refund Process & Timeline
- Refunds are processed within 7–14 business days to your original payment method.
- Payment gateway charges are non-refundable.
7. Non-Refundable Cases
- Work already completed and delivered.
- Late feedback or client-side project delays.
8. Exchanges & Revisions
We offer two rounds of free revisions per project. Additional changes are billed as agreed.
9. Cancellation & Suspension
Services can be paused or canceled anytime by written request. Refunds are calculated based on work completed vs. pending.
10. Contact Information
📧 [email protected]
📱 +91 78938 01806
11. Changes to This Policy
This policy may be updated occasionally. The version active at your time of purchase will apply.